Information we collect
AbbVie collects the following types of information through the application and its website:
How we use your information
AbbVie uses the information it collects for the following purposes:
When we share your information
AbbVie does not sell or disclose your personal information to unrelated third parties without your consent, with the exception of:
Your privacy options
AbbVie implements technical and organisational controls and security measures to protect and safeguard your personal information, but there is always a risk that unauthorised third parties may gain access to your information when you share personal information online.
Accessing our sites globally
The transfer of personal data between AbbVie S.r.l., its parent company AbbVie Inc. in the United States and other affiliates of AbbVie is governed by the AbbVie Inter-Affiliate Data Transfer Agreement, which is based on standard EU contracts for data transfers to data controllers.
TYPES OF INFORMATION WE COLLECT ONLINE
The types of personal information we may collect and receive while you use the app and its related website are described in this section. They include information that you provide to us and information that we automatically collect when you use the mobile app and the website.
Information provided by you
It is not necessary to be registered in order to use certain features of the application and its website. However, some features are only available to registered users and to provide you with the service, you must define a profile or provide specific information about yourself. If you choose not to create an account, you may not be permitted to use this content for the purposes described below.
Personal data you provide during registration
AbbVie collects the personal data that you provide in the mobile application, which may include:
Data that can be collected automatically
When you use the mobile application and its website, we may also automatically collect certain information about your use and the device you use, as described below.
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you use the application or its website. The IP address identifies the electronic device you use to access the application or its website. It enables us to maintain communication with your computer as you navigate around the application or its website and to customise its content.
Cookies and other tracking technologies
We also collect information on your use of the application and its website through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to keep track of your interests and preferences and to recognise you as a recurring visitor. A “web beacon" means a transparent image placed in an app or website, an email, or an advertisement that enables monitoring of information such as user activity and site traffic. These technologies allow us to remember your preferences and provide you with content and features that may be of interest to you based on “clickstream” data from your previous activities in the AbbVie application and website. We use technical cookies that are necessary for the functioning of the application. This category of cookie includes analysis, session and feature cookies provided by the data controller in order to collect, for example, aggregate information on the number of users and how they visit the website or use the app, to save browsing and language preferences, and to recognise a user during a subsequent visit. We do not use profiling cookies.
The cookies described above may be:
Information obtained from other sources
We may combine information concerning you that we obtain from your use of the application with information on you collected when you visit other AbbVie applications and websites. We may combine information about you obtained through the use of the application or its website with information we have collected offline and/or information provided to us by third parties.
HOW WE USE YOUR DATA
We use your Personal data with electronic tools that enable us to provide you with the services you request, to communicate with you, to improve your experience within the AbbVie application and its website, to improve our services in general and for other internal company purposes described in greater detail below.
Customised user experiences
Analysis and improvement of the application
We may use the information we collect automatically on your use of the application and its web site to track your traffic patterns and preferences for our legitimate business interests in improving, analysing and optimising the application and its website.
Use and retention of data
WHEN WE SHARE YOUR INFORMATION WITH THIRD PARTIES
We share your personal data with third parties only as described below. We do not sell or rent personal data to third parties for their marketing purposes.
Affiliates, entities and third party suppliers
Legal rights and obligations
In a limited number of cases, AbbVie may be obliged to disclose your personal data to comply with a legal obligation or requirement, such as to comply with reporting obligations to the competent regulatory authorities. In such cases, we will take appropriate steps to protect your personal data as much as possible. We also reserve the right to use your personal data to investigate and prosecute users who violate our rules or engage in conduct that is unlawful or harmful to other people or their property.
YOUR PRIVACY OPTIONS
Alternatively, you can write to AbbVie’s Data Protection Officer at Mainzer Straße 81, 65189 Wiesbaden, Germany (for the attention of EU DPO).
AbbVie maintains reasonable security measures and technical, administrative, organisational, and physical controls to protect personal data collected through the mobile application and its website. Nevertheless, there is always the risk that an unauthorised third party may intercept a transmission via the Internet, or that someone may find a way around our security systems.
LINKS TO THIRD PARTY SITES AND SOCIAL MEDIA PLUG-INS
ACCESSING OUR SITES GLOBALLY
This application and its related website are the property of AbbVie S.r.l., but the information you provide will be accessible to affiliates, third parties with whom we operate, and suppliers in other countries. If you visit this application and the related website from a country other than your country of residence, your communication with us will require the transfer of information across international borders. Personal Data may be transferred to our parent company, AbbVie Inc., in the United States, or to other affiliates of AbbVie in countries that may not provide a level of protection for personal data equivalent to that provided by your country of residence. To ensure adequate protection of your personal data, we have signed the AbbVie Inter-affiliate Data Transfer Agreement with AbbVie Inc. This agreement is based on the standard EU contract for data transfers to data controllers and covers all transfers of personal data between AbbVie affiliates globally. You can request a copy of the agreement by email to: firstname.lastname@example.org. Any transfer of personal data to third parties outside the EEA will take place in accordance with the international data transfer restrictions applicable under EU data protection laws, including where appropriate through the use of standard EU contracts for transfers of data to data controllers.
DATA CONTROLLERS AND DATA PROCESSORS
The mobile application and its website are managed by AbbVie s.r.l., with registered office at Campoverde di Aprilia (LT) sr 148 Km 52, which acts as Data Controller. Exmachina srl, registered office in Milano, Via savona 123, Codice Fiscale e P.IVA 11982070150, operates in the capacity of Data Processor and provides a hosting service for the mobile application and its related website.