PRIVACY & COOKIES POLICY

This online privacy policy notice (the “privacy policy notice”) explains how AbbVie S.r.l., as the Data Controller pursuant to REGULATION (EU) 2016/679 (“AbbVie”), manages the personal data that it collects and receives from users through the use of the mobile application "Touch HS" and the related website "touchs.idrosadenitesuppurativa.it".

SUMMARY

This summary section provides a brief overview of our privacy policy notice. For more detailed information, please read the following privacy policy notice carefully.

Information we collect

AbbVie collects the following types of information through the application and its website:

  • Information provided by you Personal data you provide when you register as a user in order to use the application and its website.
  • Information collected automatically Your IP address and other non-identifying information relating to your use of the AbbVie Services may be collected automatically through tracking technologies such as cookies. Your web browser may be configured not to accept cookies, but sometimes cookies enable the use of some essential features of the site that may not work if you do not accept them.
  • Information obtained from other sources. We may combine information concerning you obtained from AbbVie Services with information collected offline or obtained from external parties.

How we use your information

AbbVie uses the information it collects for the following purposes:

  • To provide you with the AbbVie services you request.
  • To customise and enhance your experience with the AbbVie application and its website.
  • In general, to improve the AbbVie application and website and for other internal company purposes.

When we share your information

AbbVie does not sell or disclose your personal information to unrelated third parties without your consent, with the exception of:

  • Affiliates and third party service providers that provide services and information on our sites and applications and that support our corporate operations. We require these parties to handle personal data in accordance with appropriate privacy and security terms of contract and with this privacy policy.
  • Government authorities or as otherwise necessary to enable AbbVie to comply with a legal obligations or requirements.

Your privacy options

You may contact us at any time if you have any questions in relation to this privacy policy or to any personal data concerning you that we collect. Please send us your privacy requests using this link. Alternatively, you can write to us at Mainzer Straße 81, 65189 Wiesbaden, Germany (for the attention of EU DPO).

Security

AbbVie implements technical and organisational controls and security measures to protect and safeguard your personal information, but there is always a risk that unauthorised third parties may gain access to your information when you share personal information online.

Accessing our sites globally

The transfer of personal data between AbbVie S.r.l., its parent company AbbVie Inc. in the United States and other affiliates of AbbVie is governed by the AbbVie Inter-Affiliate Data Transfer Agreement, which is based on standard EU contracts for data transfers to data controllers.

Changes to our privacy policy

You are invited to review this privacy policy regularly, as the parts of it may be amended or updated from time to time, without prejudice to any applicable consent requirements. Any change will be promptly published on this page, with the date of effect specified at the top of the page.

This online privacy policy notice (the “privacy policy notice”) explains how AbbVie S.r.l., as the Data Controller pursuant to REGULATION (EU) 2016/679 (“AbbVie”), manages the personal data that it collects and receives from users through the use of the mobile application "Touch HS" and the related website "touchs.idrosadenitesuppurativa.it".

TYPES OF INFORMATION WE COLLECT ONLINE

The types of personal information we may collect and receive while you use the app and its related website are described in this section. They include information that you provide to us and information that we automatically collect when you use the mobile app and the website.
For the purposes of this privacy policy, “Personal Data” means any information that concerns you as an identified or identifiable individual.

Information provided by you

It is not necessary to be registered in order to use certain features of the application and its website. However, some features are only available to registered users and to provide you with the service, you must define a profile or provide specific information about yourself. If you choose not to create an account, you may not be permitted to use this content for the purposes described below.

Personal data you provide during registration

AbbVie collects the personal data that you provide in the mobile application, which may include:

  • Name
  • Contact details such as address, telephone number or email address
  • Registration data such as user name and password

Data that can be collected automatically

When you use the mobile application and its website, we may also automatically collect certain information about your use and the device you use, as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you use the application or its website. The IP address identifies the electronic device you use to access the application or its website. It enables us to maintain communication with your computer as you navigate around the application or its website and to customise its content.

Cookies and other tracking technologies

We also collect information on your use of the application and its website through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to keep track of your interests and preferences and to recognise you as a recurring visitor. A “web beacon" means a transparent image placed in an app or website, an email, or an advertisement that enables monitoring of information such as user activity and site traffic. These technologies allow us to remember your preferences and provide you with content and features that may be of interest to you based on “clickstream” data from your previous activities in the AbbVie application and website. We use technical cookies that are necessary for the functioning of the application. This category of cookie includes analysis, session and feature cookies provided by the data controller in order to collect, for example, aggregate information on the number of users and how they visit the website or use the app, to save browsing and language preferences, and to recognise a user during a subsequent visit. We do not use profiling cookies.
The cookies described above may be:

  • temporary, if they are automatically deleted when the connection is terminated
  • permanent, if they are stored on the user’s hard disk, unless the user deletes them
  • set by the publisher, if they are configured and managed directly by the publisher of the website or app
  • set by third parties, if they are managed by a domain other than the one visited by the user.

For analytical site tracking purposes we use Google Analytics and/or Adobe Sitecatalyst. If you are using a computer to navigate the website and do not want your data to be used by Google Analytics, you can install the add-on that disables this service in your browser. It is available on the following page Browser add-on for deactivation of Google Analytics.
To find out more about cookies and other tracking technologies, including how to disable them, visit http://youronlinechoices.eu/. Please note that some cookies are essential to the functioning of our websites and their deletion or deactivation will reduce their functionality.

Information obtained from other sources

We may combine information concerning you that we obtain from your use of the application with information on you collected when you visit other AbbVie applications and websites. We may combine information about you obtained through the use of the application or its website with information we have collected offline and/or information provided to us by third parties.

HOW WE USE YOUR DATA

We use your Personal data with electronic tools that enable us to provide you with the services you request, to communicate with you, to improve your experience within the AbbVie application and its website, to improve our services in general and for other internal company purposes described in greater detail below.

Customised user experiences

We may use your IP address and the data we automatically collect through the use of cookies or similar tracking technologies to facilitate your use and navigation of the application and its website, and to customise the content provided in the application and its website.

Analysis and improvement of the application

We may use the information we collect automatically on your use of the application and its web site to track your traffic patterns and preferences for our legitimate business interests in improving, analysing and optimising the application and its website.

Use and retention of data

We retain personal data only for as long as is necessary to achieve the purposes described above, unless required otherwise by applicable laws or legal orders, in order to exercise our rights, prevent possible fraud, or comply with this online privacy policy.

WHEN WE SHARE YOUR INFORMATION WITH THIRD PARTIES

We share your personal data with third parties only as described below. We do not sell or rent personal data to third parties for their marketing purposes.

Affiliates, entities and third party suppliers

We maintain relationships with various entities and third party suppliers, including our affiliated companies, who support our business and who may need access to your personal data when providing services to AbbVie. In no case do we authorise these parties to use your personal data for any purpose unrelated to AbbVie’s business. We require them to administer personal data collected through the AbbVie application and its related website in accordance with appropriate contractual clauses regarding privacy and security and with this privacy policy.

Legal rights and obligations

In a limited number of cases, AbbVie may be obliged to disclose your personal data to comply with a legal obligation or requirement, such as to comply with reporting obligations to the competent regulatory authorities. In such cases, we will take appropriate steps to protect your personal data as much as possible. We also reserve the right to use your personal data to investigate and prosecute users who violate our rules or engage in conduct that is unlawful or harmful to other people or their property.

YOUR PRIVACY OPTIONS

You may contact us at any time if you have any questions in relation to this privacy policy or to any personal data concerning you that we collect. Under applicable data protection law, you may be entitled to request access to or verify the content, source and accuracy of your data in order to add and/or correct, block, restrict access to, or destroy your personal data, to request its transfer to another data controller, or object to any use of your personal data. If you have given your consent to certain types of processing, you may withdraw your consent at any time with future effect. Any withdrawal will not have any effect on the legality of processing carried out before the withdrawal of consent. If AbbVie is unable to provide the requested information or make the desired changes, AbbVie will inform you of the reasons. Under local law you are also entitled to lodge a complaint with your local Data Protection Authority. Please send us your privacy requests using this link.
Alternatively, you can write to AbbVie’s Data Protection Officer at Mainzer Straße 81, 65189 Wiesbaden, Germany (for the attention of EU DPO).

DATA SECURITY

AbbVie maintains reasonable security measures and technical, administrative, organisational, and physical controls to protect personal data collected through the mobile application and its website. Nevertheless, there is always the risk that an unauthorised third party may intercept a transmission via the Internet, or that someone may find a way around our security systems.

LINKS TO THIRD PARTY SITES AND SOCIAL MEDIA PLUG-INS

This privacy policy does not apply to websites that are not linked to this privacy policy, or to third party web sites to which the mobile application and its related website may be linked. The application can use social media plug-ins (such as Facebook's “Like” button or the “Share on Twitter” button) to enable you to easily share information with others. When you use the application and its website, the operator of the social plug-in may create a cookie on your computer or other electronic device that allows the operator to recognise people who have visited our site previously. If you access a social media website (such as Facebook or Twitter) while browsing the mobile application and its website, this plug-in enables that social media website to receive information that indicates that you have visited one of our applications and its related website. The plug-in also allows the social media website to share information on your activities within our application and its website with other users of the social media website. These sharing settings are managed by the social media website and are governed by its privacy policy.

ACCESSING OUR SITES GLOBALLY
This application and its related website are the property of AbbVie S.r.l., but the information you provide will be accessible to affiliates, third parties with whom we operate, and suppliers in other countries. If you visit this application and the related website from a country other than your country of residence, your communication with us will require the transfer of information across international borders. Personal Data may be transferred to our parent company, AbbVie Inc., in the United States, or to other affiliates of AbbVie in countries that may not provide a level of protection for personal data equivalent to that provided by your country of residence. To ensure adequate protection of your personal data, we have signed the AbbVie Inter-affiliate Data Transfer Agreement with AbbVie Inc. This agreement is based on the standard EU contract for data transfers to data controllers and covers all transfers of personal data between AbbVie affiliates globally. You can request a copy of the agreement by email to: privacyoffice@abbvie.com. Any transfer of personal data to third parties outside the EEA will take place in accordance with the international data transfer restrictions applicable under EU data protection laws, including where appropriate through the use of standard EU contracts for transfers of data to data controllers.

DATA CONTROLLERS AND DATA PROCESSORS
The mobile application and its website are managed by AbbVie s.r.l., with registered office at Campoverde di Aprilia (LT) sr 148 Km 52, which acts as Data Controller. Exmachina srl, registered office in Milano, Via savona 123, Codice Fiscale e P.IVA 11982070150, operates in the capacity of Data Processor and provides a hosting service for the mobile application and its related website.

CHANGES TO OUR PRIVACY POLICY
We will use your personal data only in the manner described in the privacy policy in force when the information was provided by you or as authorised by you. However, we reserve the right to change the terms of this privacy policy at any time in accordance with any applicable consent requirements, or as required by law. Any changes to this privacy policy will be posted on this page with the new date of effect. AbbVie encourages you to check this privacy policy regularly for any changes. Personal Data collected in the event of continued use of the AbbVie application and the AbbVie website will be handled in accordance with the currently published privacy policy.